Subprocessor information

Your practice information is confidential. AI processing operates under executed Zero Data Retention agreements, and your content is never used to train, fine-tune, evaluate or improve AI models. Your Second Brain is stored separately to provide the Service, with the export and deletion rights described in our Terms.

We require written confidentiality obligations from providers and evaluate their processing purposes, access and retention commitments. Read our Trust Center and data-processing overview for the safeguards that apply.

Customers and firms considering the Service can request our detailed subprocessor register, including provider identities, purposes, processing locations and retention commitments. You can review it before deciding whether to connect your practice.

Request the subprocessor list →

You can also request the applicable Data Processing Agreement at legal@twincounsel.com.

The public website and product guide are separate from your practice workspace. The register also covers website hosting, setup forms, spam prevention and live product conversations. Please leave client information out of the website guide. Read our Privacy Policy for the information collected and how it is used.

Customers receive at least thirty (30) days’ advance written notice of material subprocessor changes by email, as provided in Terms §7.5. You do not need to request the list or subscribe separately to receive these notices.